Exceeding expectations: top tips to improve your customer experience and emerge stronger in the year ahead

In 2021, customer experience is king and there are lots of ways you can give yours a boost, writes Jason VandeBoom, Founder and CEO, ActiveCampaign. Have a great product or service but not seeing as many customers as you’d like coming, or returning, through the doors? Chances are it’s your customer experience, not your core … Read more

Get debt under control

Owing money or falling behind on repayments can be stressful. The good news is there are steps you can take to relieve the financial pressure. If you’re in crisis and struggling to buy food and pay for essentials, see urgent help with money.  1. Know what you owe The first step is to get a clear … Read more

2021 Year in Review

Two steps forward, one step back For the second year running, the pandemic was the focus for policy makers, markets, businesses, and individuals alike. The year began with hopes that the rollout of vaccines would stem the spread of COVID-19 and allow economies to reopen. Instead, most countries were hit by wave after wave of … Read more

What to do if you make a mistake on your return

We know you want your tax return done as quickly and easily as possible. It helps to get it right! Here are some tips to help you avoid making a mistake or to fix one. First up – you need to lodge a tax return, even if your business hasn’t earnt any income this year. … Read more

Your Guide to Retirement Living

Retirement villages in Australia offer residents a unique range of retirement living options, including accommodation options, facilities and services. Many retirement villages feature pools, golf courses, regular social events and 24-hour emergency assistance.  For many people, retirement is a new and exciting stage of life where you can relax after years of hard work, take … Read more

Timing the market: a buyer’s guide to the property cycle

If you are surprised at how prices in cities and regional areas have risen even in the face of the social and economic havoc caused by COVID-19, you’re not alone. If you are thinking of buying property, you may even be a little concerned about what the current property market means for your buying decisions.  Is timing everything, or is time in the market more important? Whether you’re a first … Read more

Using comparison websites

When you’re comparing things like insurance, credit cards and home loans, comparison websites can be helpful. But they have limitations and may not cover all your options. What to keep in mind They make money Comparison websites are businesses. They make money in different ways, for example: from sponsored links by showing sponsored links before … Read more

​5 essential investment property strategies

Buying your first investment property can be a bold step towards a more prosperous and secure future. But it also poses risks. The Successful Investor’s Michael Sloan outlines five strategies to help you take the right path. My 5 essential investment property tips 1. Equity Most people use the equity from their home to help … Read more

What’s an NFT?

NFTs have been circulating in recent headlines, along with words like “blockchain” and “cryptocurrency”. You may have seen them parodied on the U.S. television show Saturday Live or heard them discussed on your favourite podcasts. So what’s all the hype? What’s an NFT What are you actually getting when you buy one What risks are … Read more

5 smart rules to manage your money better when starting a business

If you’re about to launch or you’re in that exciting first year of business, make sure you get a solid grasp on the ‘money side’ early on. While your focus might be on building a customer base and driving sales, developing good cash flow habits stabilises your business and should be equally prioritised – if not more. Poor … Read more

What exactly is the FIRE movement?

What is FIRE? If you’ve ever considered early retirement, you could join the FIRE movement. FIRE stands for “financial independence retire early.” During their working years, FIRE investors invest as much of their income as possible in hopes of attaining financial independence at a young age and maintaining it for the long term—a.k.a. retirement. Their … Read more